Fixing failed doors on the Hong Kong MTR

Hong Kong’s MTR network is known for being a fast, efficient and reliable public transport system, but it doesn’t mean they are invulnerable to simple issues such as failed doors on trains. These videos capture how they deal with such issues.

First we see a SP1900 EMU on the Ma On Shan Line stopped with a defective set of doors with two MTR staff trying to fix them – they succeed 90 seconds later, after two colleagues join in and help.

Next up, a Metro Cammell EMU on the East Rail Line. One door fails to close, so five MTR staff work to get them closed – the train eventually departing two and a half minutes late.

And finally we see what happens when platform screen doors fail, here at Lai King station on the Tung Chung line. On arrival the train doors open as expected, but MTR staff have to instruct passengers to pull the green emergency door release in order to open the platform screen doors. Once passengers have exited, staff are then required to push the doors back close, to they can be proved shut to allow the train to depart. Total dwell time – 60 seconds.

I’ve got to admit – those videos show some impressive work to avoid delayed trains!

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2 Responses to Fixing failed doors on the Hong Kong MTR

  1. xahldera says:

    Wish that the railways in the UK were even a fraction as efficient. Had a set of doors failed on a train in my homeland of Scotland, for example, they probably would’ve just taken the entire unit out of service and detrained everyone before waiting several hours while an investigation was started before coming to the conclusion that something broke. Then maybe, just maybe, you might get a replacement bus to your destination.

    • At home in Melbourne I once spotted station staff trying to close a defective door after school children held them open. They couldn’t fix it, so the service was cancelled and the train departed empty.

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